Phone Customer Service Representative - Hearst Corporation : Job Details

Success in this position relies on excellent communication skills, strong problem-solving abilities, and a customer-focused approach to maintain high retention rates and satisfaction. Positions are available for Customer Service Representatives, including bilingual roles for candidates fluent in both English and Spanish. The work can be performed remotely or in one of our facilities located in Boone, Des Moines, Tipton or Wilton. The remote option requires a noise-free workspace and high-speed internet. The company offers computer equipment and paid training. You must live within the state of Iowa, preference within 60 miles of 1 of our locations. Skills You Need Technical Skills Strong computer navigation skills and PC knowledge. Communication Skills Passionate about helping others Speak in a pleasant tone, retain composure and gain confidence of the customer Proficient ability to read, write and speak the English language Problem Solving Skills Identify and anticipate customer needs...Customer Service Representative, Customer Service, Representative, Skills, Retail