Pharmacy Technician - Rochester Regional Health : Job Details

Job Title: Pharmacy TechnicianDepartment: Greater Rochester Independent Practice Association (GRIPA)Location: 100 Kings Highway South, Rochester, NYHours Per Week: 40 hoursSchedule: Full-time, DaysThis position will be employed by the Greater Rochester Independent Practice Association, INC. (GRIPA). GRIPA was founded in 1996 as a unique collaboration between hospitals and physicians, for the purpose of simultaneously improving the quality and efficiency of health care. This position will not be employed by Rochester Regional Health (RRH).SUMMARYThe Pharmacy Technician is responsible for working hand-in-hand with a pharmacist to assist in improving quality of care, reducing costs, providing medication assistance related to medication adherence, completing medication histories, participating in follow-up calls to patients/providers, and assisting on projects related to improving the medication use process. Requires collaboration with providers, care managers, other entities (insurance company staff, home health care providers, pharmacies) and other health care professionals at various sites of services.RESPONSIBILITIESClinical SupportReduce Pharmacy Costs: With the assistance of a pharmacist, reduce pharmacy costs on identified high cost medicationsSupport outcome reporting related to medication cost initiativesFollow-up calls: Participate in follow-up calls to patients and healthcare providersFollow-up calls to healthcare providers to obtain outcomes related to pharmacist's interventionsFollow-up calls to patient to ensure medication changes have been implemented and to obtain objective information (blood glucose and BP values) for further optimization of medications by pharmacistsMedication Adherence: Provide support for medication adherence by identifying barriers to adherence, assisting with improving medication affordability, assisting with medication reminders, linking to medication counseling, etc. Completion of medication financial assistance applications (i.e. EPIC, PAPs, etc.), as neededMedication Histories: Complete medication histories (in-home, telephonic) with handoff to another member of the care management team, as appropriateMedication-use Projects: Participate in projects related to the medication-use process with goals of improving quality of care and reducing costsLearn and gain proficiency in applications and resources used in high cost drug and care management programsCoordinate and collaborate with contracted entities including insurers, employer groups as well as key health system entities to drive positive outcomesEmployer contract initiatives: Participation in employer contract specific initiatives in collaboration with the care management teamCommunity resources: Knowledge of community resources available for medication management and ability to direct patients to participate in use of these resourcesPerform other duties as assigned to support business needs including maintaining and updating GRIPA resourcesQuality and OutcomesEngage in performance improvement activities to promote quality careAdherence to ethical, legal and practice standards of care management practiceSelf-monitoring of quality metrics to promote positive population health outcomeDocumentation and ReportingAbility to use the EPIC EMR and other documentation software to manage the population and promote care team communicationEnsures timely and complete documentation following any patient and/or provider related contact per department documentation policy/procedureReports on successes as well as areas where there are opportunities of improvementProfessional Development/EducationDemonstrates ability to perform day-to-day activities, plan, and organize effectivelyAdheres to all departmental policies, procedures and established standardsParticipates in development and maintenance of professional competence as evidenced through attendance in continuing education programs (i.e. 5 continuing education hours annually through an accredited program)Consistently present a professional image through personal interactions, phone manners, and appearance.Provide culturally competent, patient-centered care with all encountersHard/Soft SkillsThe ability to grow through changeThe ability to prioritize and flexibly adjust throughout the day/weekA willingness and desire to work with a complex patient population and to work with clinicians throughout the health systemAdvocate for patient, promoting self-advocacyAppropriately escalate issues to other colleagues, as neededREQUIRED QUALIFICATIONS: 2 years of pharmacy technician experience in a retail/community pharmacy or managed care settingEDUCATION:LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS:S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations. PAY RANGE:$18.50 - $20.75CITY:RochesterPOSTAL CODE:14617The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations.