Pharmacy Liaison - Medix™ : Job Details

Position Title: Pharmacy Liaison - Specialty Clinic Location: New York, New York 10017 Overview: We are seeking an experienced Pharmacy Liaison to work directly with patients and specialty clinic teams, providing comprehensive medication adherence support. This senior-level role focuses on ensuring patients fully benefit from pharmacy services while seamlessly integrating with clinic staff, including doctors, nurses, and support personnel. The ideal candidate will bring strong prior authorization experience, excellent patient communication skills, and the ability to navigate EMR systems efficiently. Responsibilities:

• Support patients by scheduling medication deliveries, reminding them of appointments, assisting with co-pays, and providing guidance on pharmacy services.
• Collaborate closely with providers to handle insurance denials, obtain necessary signatures, notify when patients are approved, and manage prescription requests.
• Communicate with the pharmacy team to follow up on missed deliveries, confirm prescription details, and resolve issues with provider documentation.
• Track and meet performance metrics, including prescription refill queue times and patient outreach efforts.

Requirements:

• 2+ years of prior authorization experience in specialty pharmacy, PBM, or retail pharmacy settings.
• National certification as a CPhT (PTCB or NHA).
• Proficient in EMR systems and Microsoft Office programs.
• Up-to-date on COVID vaccination and TB testing.
• Strong communication and organizational skills; ability to work independently and as part of a team.

Start Dates: Early to Mid- September Perks:

• Competitive salary with a 15% annual bonus.
• Opportunity to work with a top-tier, revenue-generating partner in the healthcare sector.
• Continuous growth opportunities within a high-performing specialty clinic.
• Collaborative work environment with direct integration into the clinic team.
• Comprehensive training program (6 weeks) including remote learning and in-clinic shadowing.

Schedule: Monday-Friday, standard workday hours. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.