Personal Lines Account Manager - The Jonus Group : Job Details

Personal Lines Account Manager | Winston-Slem, NCJoin a highly respected, family-owned independent agency with deep community roots A growing, service-focused insurance agency in Winston-Salem, NC is looking to hire a Personal Lines Account Manager to support a stable, growing book of business. This is a client-facing, full-service role working alongside a dedicated producer, with flexibility and outstanding benefits built in. Why Join This Agency?

• Established & Family-Owned: Local, independent, and family-run with a strong team culture
• Incredible Benefits: 100% employer-paid medical, dental, and vision coverage
• Loyal Team: Long-tenured staff and values-based leadership
• Work-Life Balance: Flex time available + generous PTO and holidays
• Growth-Oriented: Support for continuing education and personal development

The Role:Title: Personal Lines Account Manager Location: Winston-Salem, NC (On-site with flexible work-from-home days) Reports To: Department Manager Type: Full-time, Permanent Responsibilities:

• Manage a $3.6M+ book tied to one producer (standard personal lines accounts)
• Full A-to-Z account management, with a primary focus on renewals
• Maintain client relationships through proactive service and clear communication
• Quote, process, and troubleshoot policies with professionalism and accuracy
• Coordinate with internal teams to ensure high client satisfaction

What We're Looking For:

• Active P&C license (required)
• 2-5 years of personal lines account management experience preferred
• Experience with Applied Epic (not required - training available)
• Professional, reliable, and confident in client-facing situations
• Highly organized with strong follow-through
• Looking for long-term commitment (no job-hoppers)

Compensation & Benefits:

• Salary: Commensurate with experience (will be discussed during first interview)
• 401(k): Matching at 75¢ on the dollar up to 5%
• PTO: Start with 22 days of paid time off + 9 paid holidays
• Flex Time: 12 work-from-home days per quarter
• Health Benefits: 100% employer-paid medical, dental, and vision
• Additional: Employer-paid life and LTD insurance

Work Environment:

• Primarily in-office - this role requires someone who can be present in the office
• Flexibility included through quarterly remote days
• Warm, collaborative environment where quality and respect matter

If you're looking for a long-term home where you can grow your career and be part of a tight-knit team that values service and integrity - this is it. Apply today or reach out for a confidential conversation. #LI-PM1