Personal Banker - Umpqua Bank - Umpqua Holdings Corporation : Job Details

The Personal Banker is responsible for delivering exceptional client experience by adhering to our Breakthrough Client Experience Standards. They will acquire new and expand existing relationships with clients by asking questions to identify needs, offering appropriate products and services, and referring the client to the appropriate business partners within the Bank when needed. Also responsible for uncovering and originating consumer lending opportunities. Provide excellent client service by providing immediate acknowledgement, identifying, and offering appropriate products and services, and responding to inquiries in a timely manner. Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs. Makes recommendations and follows through on commitments to clients. Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in a...Personal Banker, Client Service, Banker, Business Partner, Client Relations, Business Services