Per Diem Telephone Operator - SBH Health System Bronx : Job Details

But not limited Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely fashion. Answer and screen all incoming calls for the purpose of transferring to the appropriate department and extension. Provide operator assistance to employee and patients. Comply with in-house request for paging and beeping or personnel. Process telegram requests for the hospital in situations when the Admitting office is closed and/or automated telegraph equipment are inoperative. Responsible for the handling of all emergency (i.e. Team I, Trauma Team, Fire Code Red, etc.) as specified in the written policies and procedures pertaining to the switchboard. Knowledge and compliance to all of the Hospitals policies and...Operator, Telephone, Per Diem, High School, Healthcare