Per Diem Shift Supervisor, Broadway House Women’s Shelter - CAMBA : Job Details

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors, and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross-section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop-in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition to successfully transition into permanent and/or supported housing.

The Broadway House Women's Shelter in Bushwick serves 200 women, approximately 100 of whom are mentally ill and chemically addicted.

Reports To: Assistant Program Director

Location: 1245 Broadway, Brooklyn, NY 11221

What The Per Diem Shift Supervisor Does:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City, and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Input client data using DHS' CARES database, as needed.
• Communicate effectively with clients, peers, supervisors, and funders.
• Ensure regulatory compliance per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc).
• Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
• Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
• Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor.
• Ensure inventory of security equipment is up to date.
• Ensure security of valuables and medications in safe/cabinet.
• Retrieve, observe and document client's self-administration of medications, as appropriate.
• Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring.
• Professionally respond to complaints, incidents, and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation.
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner.
• Participate in program meetings as requested.
• Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings, etc. to ensure appropriate staff are aware.
• Monitor clients' safety and ensure safety policies and procedures are practiced daily.
• Overcome resistance to change from clients.
• Provide all required information for shift reports to CAMBA management and/or to funders.
• In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
• Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.
• May conduct initial intake or initial and/or periodic assessments of clients.
• May reach out and market the program to the community in order to obtain resources for clients.

Minimum Education/Experience Required:

• HS Diploma or GED and 3 years applicable experience, or Associate's degree (A.A.) and 2 years applicable experience, or Bachelor's degree (B.A., B.S.W.) and/or equivalent experience.

Other Requirements:

• Must obtain and maintain First Aid/CPR certification.
• Must obtain and maintain certification in overdose prevention.
• Must obtain and maintain F-80 Fire Safety Coordinator certification.
• Must obtain and maintain CPI (Crisis Prevention) certification.

Compensation: $24.27 hourlyWhen salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills, and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status, or sexual orientation.

Each year, CAMBA reaches more than 73,000 individuals and families, including almost 13,000 youth. Without your support, we cannot continue to create and deliver our programs.