People Operations Coordinator - 100 Degrees Consulting : Job Details

At 100 Degrees Consulting, we help nonprofit organizations analyze, translate, and transform financial information and processes to more effectively utilize limited resources and make a more powerful impact on the people and communities they serve.

We show up for our clients with deep expertise, genuine care for their mission, and a dependable, approachable style that builds lasting trust. Our values - excellence, kindness, curiosity, and grit - guide everything we do.

We're a fast-paced, high-performing team that thrives on collaboration and purpose-driven work, and we're excited to welcome a People Operations Coordinator who shares our values and energy.

We're seeking a proactive, detail-oriented People Operations Coordinator to support our team across HR, operations, and marketing functions. As part of a small, collaborative organization, this role offers a unique opportunity to dive into a variety of people-focused initiatives - including full-cycle hiring, compliance, state filings, employee engagement, benefits administration, and offboarding - while also contributing to key operational and marketing efforts.

The ideal candidate is highly organized, self-motivated, and thrives in a fast-paced, remote environment. They bring strong follow-through, clear communication, and a positive, team-oriented attitude to everything they do.

This is a hands-on, execution-focused role that's perfect for someone who enjoys building systems, supporting others, and ensuring smooth day-to-day operations. Experience with HR processes, digital tools, and event coordination will set you up for success.

Hiring Support

• Post and manage job listings across multiple platforms
• Review incoming applications and identify qualified candidates
• Conduct initial screening interviews and support interview coordination
• Manage communication with candidates throughout the hiring process
• Monitor and evaluate candidate assessments
• Conduct reference checks and support background check coordination
• Assist with offer preparation, onboarding logistics, and offboarding coordination
• Maintain the hiring pipeline tracker and provide regular updates to the leadership team on candidate status and progress

Team Support

• Coordinate performance review cycles, team surveys, and trainings
• Maintain team databases and ensure accurate documentation
• Lead communication around team anniversaries, birthdays, and out-of-office updates
• Manage and track Remote Work Stipend reimbursements and employee rewards program
• Assist with benefits administration and support open enrollment logistics
• Manage and update employee records, policies, and HR documentation
• Help plan and execute team engagement initiatives, including team meetings, team building activities, and recognition efforts

Retreat Planning

• Assist the Operations Manager in planning, coordinating, and executing the annual team retreat, including logistics, vendor coordination, agenda development, and team communications

HR Compliance & State Filings

• Maintain active state registrations and ensure timely filing of annual reports and other required documentation
• Monitor and support compliance with multi-state employment laws and requirements
• Collaborate with Gusto and follow up on state-related issues or filings that require additional support
• Track deadlines, renewals, and documentation to ensure organizational compliance across states

Operations & Administration

• Organize and maintain digital systems, including Canva, Google Drive, Dropbox, LastPass, ConvertKit, WordPress, and others
• Support process improvement and project tracking efforts across departments
• Assist with vendor coordination, contract tracking, and compliance-related tasks
• Support finance and IT operations as needed
• Manage the company's general email inbox, triaging messages and ensuring timely follow-up or delegation
• Coordinate the ordering of marketing collateral and shipping labels
• Track and report on key operations and marketing metrics
• Schedule marketing emails using ConvertKit
• Make basic updates to the website via WordPress
• Help maintain assets and files in systems like Canva and Google Drive

Special Projects

• Partner with the Director of Operations on cross-functional initiatives related to team experience, internal communications, or operational planning
• Contribute to DEI, wellness, and culture-building initiatives
• Support graphic design needs, if skills and interest align

Qualities We're Looking For:

• Exceptionally organized with strong attention to detail and follow-through
• Proactive and resourceful, with the ability to anticipate needs and take initiative
• Strong interpersonal skills and a collaborative mindset
• Discreet and trustworthy with handling confidential information
• Adaptable and comfortable working in a fast-paced, evolving environment
• Positive, people-centered, and committed to supporting an inclusive and human-centered culture
• Excellent communicator, both written and verbal, with the ability to engage diverse stakeholders
• Driven, comfortable with ambiguity, and highly self-motivated
• Quick to learn and eager to take ownership of projects and tasks
• Comfortable with ambiguity and excited to roll up your sleeves wherever needed

Required Skills/Abilities:

• Experience managing full-cycle hiring support, including job postings, screening, interviewing, and onboarding/offboarding coordination
• Strong project management skills with the ability to juggle multiple priorities
• Excellent written and verbal communication skills
• High level of discretion and ability to handle confidential information
• Proficiency with digital tools such as Google Workspace, Monday.com, Slack, Zoom, LastPass, and Gusto
• Ability to translate complex processes into user-friendly documentation and training
• Experience working in a nonprofit or mission-driven organization
• Experience working remotely and managing distributed team communications effectively

Bonus Skills/Abilities:

• Experience with graphic design tools and creating branded materials in Canva
• Experience with email marketing platforms (ConvertKit) and website content management systems (WordPress)
• Previous involvement in planning and executing team retreats or large-scale events

Education and Experience:

• Bachelor's degree in Business Administration, Human Resources, Communications, or related field preferred; or equivalent combination of education and relevant experience
• 2+ years of experience in HR or People Operations, with additional experience in operations or administrative experience preferred
• Project management experience with demonstrated ability to manage multiple client relationships simultaneously
• Experience supporting multiple departments or cross-functional teams is a plus
• Experience using Gusto is highly desirable

Physical Requirements:

• Prolonged periods of sitting at a desk and working at a computer
• Repeated and coordinated use of your hands, wrists, and fingers to use and type on a computer keyboard, requiring the use of fine motor skills
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Ability to stand for extended periods during the annual team retreat
• Ability to lift, carry, and move items up to 25 lbs., including event materials and equipment during the annual team retreat
• Ability to bend, reach, and perform physical setup and teardown of meeting spaces and activities during the annual team retreat

Schedule:

• Remote - Full-time position
• 8-hour shift, closely aligned with a 9am Eastern start time

Benefits:

• Medical, Dental, and Vision Insurance with monthly $800 company contribution toward total health insurance premium
• 401(k) Savings Account with up to 4% company match
• Annual Remote Work Stipend
• Unlimited PTO
• Unlimited Sick Leave
• 13 Paid Company Holidays Per Year
• Annual In-Person Team Retreat
• Continuing Professional Development
• Client Referral Bonus
• Employee Referral Bonus
• Half-Day Fridays from Memorial Day to Labor Day

Logistics:

• This is a full-time, non-exempt, W2 employee position.
• We offer a flexible, remote work environment.
• You must be available to respond to team communication and take meetings during regular business hours in the US, closely aligned with a 9am-5pm Eastern schedule.
• You have your own computer and stable internet access.
• You maintain a workspace free of unnecessary distractions where client and internal calls may be taken in a professional manner.
• You are able to be on video chat for scheduled meetings.

Interview Process:

• 30-minute screening interview with Director of Operations (manager of this role)
• Assessment
• 30-minute interview with Director of Client Services
• Reference Checks
• 30-minute interview with CEO
• Background check

Equal Opportunity:

100 Degrees Consulting is an equal opportunity employer and we strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the LGBTQIA+ communities. 100 Degrees is firmly committed to complying with all federal, state, and local equal employment opportunity laws and strictly prohibits discrimination against any employee or applicant for employment because of the individual's race, creed, color, sex, religion, national origin, age, sexual orientation, height, and/or weight, disability, gender identity or expression, medical condition including acquired immune deficiency syndrome or AIDS-related conditions, marital status, partnership status, genetic predisposition or carrier status, military status, arrest record and any other characteristic protected by law.

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of your accommodation request at the time of application. While performing the responsibilities of the job, reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Annual Salary Range: $50,000-$65,000

The final salary will be determined based on several factors including experience, education, qualifications, as well as the need to maintain internal equity within the company.