Peer Partner - Community Solutions for Children, Families, and Individuals : Job Details

Overview

Join to apply for the Peer Partner role at Community Solutions for Children, Families, and Individuals

Position title: Peer Partner – Behavioral Health

Job type: Regular, Full-Time, Non-Exempt, Union, Benefitted

Program: CYF Intensive

Reporting relationship: Director and/or Designee

Location: Services provided throughout Santa Clara County.

What You'll Be Doing in the role of Peer Partner – Behavioral Health

The following are examples of essential job duties. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned to support the program and Agency.

• Conducts screening, intake and assessments as required. Assesss clients' needs and goals to determine appropriate resources, including referrals to professional services without delay. Promptly implements individualized plan of care, maintains detailed documentation, and monitors progress.
• Provides rehabilitation counseling, advocacy, crisis intervention, parenting classes/education and referral services for clients using evidenced-based practices and the wellness & recovery model.
• Supports client developmental growth, rehabilitation and/or treatment including Medi-Cal mental health services and monitoring medication support services in collaboration with the psychiatrist.
• Completes detailed program documents in accordance with agency, program and regulatory requirements. Maintains all charts within Agency and Medi-Cal regulations.
• Assesses clients' needs to determine appropriate resources, including referrals to professional services without delay. Coordinates services with other advocacy programs, the legal system, other community-based providers, and informal supporters as needed.
• Teaches life skills, assists individuals and families with educational and support activities, accesses appropriate community services and rehabilitation counseling.
• Maintains excellent customer service skills with internal and external customers.
• Develops and maintains collaborative relationships with appropriate community organizations and system providers, based on client and program needs.
• Operates personal or Agency motor vehicle to participate in client visits, provide daily transportation of clients and/or other assigned Agency business.
• Responds to phone calls and emails within 24 hours on business days unless extenuating circumstances exist. Resolves outstanding issues collaboratively using strength-based solutions focused approach.
• Attends and participates in Agency meetings and contributes to continuous quality improvement activities to enhance team and program development.
• Consistently uses strength-based and solution-focused problem-solving skills.
• Completes all training requirements for this position to ensure agency and contract compliance.
• Participates in on-call and after-hours rotation, as assigned. Flexible scheduling may be required to work some evenings and weekends.
• Performs first aid as needed based on training and certification.

Qualifications

The Ideal Candidate Will Possess the Following Qualifications and Knowledge

Note: The organization encourages applicants from all backgrounds; you do not need to meet 100% of the qualifications.

Education and Experience

• Required: High School diploma or GED and one (1) year direct service work experience in a related field.
• Personal life experience and/or has received services dealing with mental health, family violence, criminal justice, alcohol, drug, sexual assault and/or domestic violence.
• Willingness to share personal experiences in coping and overcoming challenges within the systems.

Preferred:

• Bachelor's degree in a related field.
• Certified Alcohol Drug Counselor (CADC).
• Bi-lingual and bi-cultural preferred.

Knowledge

• Required: Empowerment, advocacy and support techniques for people with mental health disorders and potential co-occurring substance abuse.

Preferred:

• Working knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation.
• Working knowledge of community resources in Santa Clara County and surrounding areas.
• Knowledge of case management, group and individual rehabilitation counseling, and linkage-referral.

Special Requirements

• Must be able to receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver's license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency's liability insurance requirements.
• Requires an automobile to perform routine job duties.
• COVID-19 Vaccination: Policy requires employees to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as required by law.

Working at Community Solutions

• Compensation: $29.87 per hour
• Benefits package and work-life balance support
• Employer-paid premiums for full-time employees and eligible dependents
• 403(b) retirement plan with 5% employer match
• 3 weeks paid vacation to start
• 13 paid holidays; 96 sick hours per year
• Longevity bonuses; family medical leave; student loan forgiveness program
• Training opportunities; DEI Resource Group

Physical Requirements

Positions may require sitting for extended periods; standing and walking; manual dexterity; lift up to 25 lbs; normal hearing and vision; verbal communication; use of office equipment.

Work Environment and Location

This position is located within commutable distance to Gilroy or San Jose offices with a hybrid schedule and occasional travel or evening/weekend work.

Note

This job description outlines primary duties, qualifications, and job scope, but is not intended to be comprehensive. All duties are essential and may be modified to accommodate individuals with disabilities. Candidates must be legally authorized to work in the United States without visa sponsorship.

Seniority level: Entry level

Employment type: Full-time

Job function: General Business, Management, and Business Development

Industries: Mental Health Care