Payroll Services Manager - Arkansas State Mid-South : Job Details

Arkansas State University Mid-South (ASU Mid-South) is seeking an experienced payroll administrator to serve as the Payroll Services Manager. This position reports to the Associate Vice Chancellor of Human Resources and is responsible for the university payroll system. This position manages the compensation of all employees and is governed by state and federal laws, as well as institutional policy. Additionally, the Payroll Services Manager will collaborate with other payroll departments within the ASU System as needed, fostering a cooperative relationship across the system.

Essential Duties and Responsibilities

• Develops, implements, and maintains payroll policies and practices, ensuring accuracy and timeliness in payroll processing.
• Works closely with all employees to ensure the accuracy of their payroll information.
• Keeps updated with federal and state employment laws, creating policies and procedures to comply with legal guidelines.
• Works with the Finance Office, and other departments to ensure smooth payroll operations.
• Audits payroll records, makes necessary corrections, and ensures that the general ledger is balanced.
• Collaborates with IT to ensure proper payroll processing and reporting in accordance with timelines.
• Develops payroll procedures, offers technical assistance to management, and helps resolve payroll-related issues across departments.
• Reviews and submits payroll reports required by federal and state regulations, ensuring all filings are accurate and timely.
• Plans and develops systems for payroll operations, including updates and revisions.
• Provides direction to departmental timekeepers, communicates changes or updates in payroll procedures, and ensures they are implemented effectively.
• Completes specific tasks or projects as needed and performs other duties as assigned.
• Able to work autonomously while also possessing strong interpersonal skills to collaborate effectively with others.
• Capable of working under pressure, meeting deadlines, and maintaining professionalism.
• Demonstrates sound judgment, particularly in handling sensitive or confidential information.
• Strong verbal and written communication skills for clear interaction with colleagues and management.
• Familiar with payroll processing and its requirements, ensuring accurate and timely payroll operations.
• Knowledgeable in maintaining organized records and following audit procedures for compliance and accuracy.
• Skilled in producing, maintaining, and reconciling payroll and accounting records to ensure financial accuracy.
• Strong working knowledge of the Microsoft Office Suite, particularly Word, Excel, and Outlook.

Required Education and Experience

A formal education equivalent to an Associate's degree preferred, with at least one year of experience in payroll. Applicants with experience using the Banner (ERP) system to manage payroll processes will be given priority. However, other job-related education and/or experience may be considered in lieu of these basic requirements, subject to approval by the committee.

This is a full-time 12-month staff position with a starting salary of $37,000 and a complete employee benefits package, including insurance, tuition waivers, and a retirement plan.

Application

Review of applications will begin immediately and continue until the position is filled. Applications should consist of (1) a letter of interest; (2) a current resume; (3) a completed ASU Mid-South Employment Application and (4) college transcripts if applicable. Incomplete application packets will not be considered. Please note: all employees of Arkansas State University Mid-South are subject to a background check and a driver's license verification.

Please submit all requested materials to:

Arkansas State University Mid-South

Human Resources

2000 West Broadway

West Memphis, AR 72301

Fax: 870-###-####

Email: [email protected].

ASU Mid-South and the Arkansas State University System are Equal Opportunity/Affirmative Action Employers.