Payment Gateway Project Manager - Brooksource : Job Details

Job Title: Payment Gateway Project Manager

Location: New York, NY (On Site)

Department: Technology / Finance Operations

Reports To: Director, Information Technology

Role Overview

We are seeking a dynamic and detail-oriented Payment Gateway Project Manager to join our team. This role will focus on managing and optimizing our payment processing systems, supporting both internal business stakeholders and external vendors. The ideal candidate has a strong understanding of payment technologies, is PMO-certified, and thrives in a fast-paced, client-facing environment.

Key Responsibilities

• Manage end-to-end project lifecycle for payment gateway integrations, upgrades, and enhancements.
• Collaborate cross-functionally with engineering, finance, operations, and third-party payment providers.
• Serve as the primary point of contact for client/stakeholder communications related to payment projects.
• Ensure all projects align with PMO standards and reporting frameworks.
• Monitor and troubleshoot payment processing issues, working with internal support and external vendors.
• Analyze payment transaction trends, failures, and performance metrics to drive improvements.
• Maintain clear project documentation, risk logs, and compliance tracking.

Qualifications

• 3–5 years of experience in project management, preferably in the payment processing space
• PMO Certification (e.g., PMP, PRINCE2, or equivalent) is required.
• Proven experience in a client-facing role, handling external vendors or enterprise clients.
• Strong understanding of payment gateways, tokenization, fraud detection, and transaction flows.
• Excellent communication, stakeholder management, and documentation skills.
• Familiarity with Agile and/or Waterfall methodologies.

Preferred Qualifications

• Previous experience in the fitness, retail, or subscription-based business models.
• Experience with recurring billing, membership platforms, or ERP systems.
• SQL or data analysis knowledge for transaction reporting is a plus.