Patient Support Specialist - EMERGEORTHO, P.A. : Job Details

Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders Keeps an open line of professional communication with assigned staff and providers regarding patient needs Maintains a pleasant and cooperative demeanor while performing all duties Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrievi...Support Specialist, Patient, Specialist, Support, Insurance, Healthcare