Patient Success Coordinator - TheraWest : Job Details

Full-Time Patient Success Coordinator - Clinton Clinic Looking for a meaningful career where you're the heartbeat of the clinic? Join our team in Clinton! If you're someone who thrives on making others feel welcome, staying organized in a fast-paced environment, and being the calm, capable presence that keeps everything running smoothly-this full-time opportunity could be the perfect fit. As a Patient Success Coordinator at our Clinton clinic, you'll play a vital role in delivering a high-quality experience for our patients and supporting the overall success of the clinic. You'll be the friendly face patients first encounter and the reliable go-to for your team behind the scenes. What You'll Do

• Be the first point of contact: Greet patients with warmth, manage check-in/check-out, verify insurance, schedule appointments, collect payments, and answer calls.
• Keep the front office running smoothly: Ensure schedules are well-managed, records are organized, supplies are stocked, and day-to-day administrative tasks are handled with care and efficiency.
• Support with care: Follow up with patients, coordinate with referring providers, and ensure the flow of care is smooth and professional.
• Reflect our values: Represent our commitment to providing compassionate, personalized care every step of the way.

Who You Are

• A clear, friendly communicator who connects easily with patients and teammates.
• Highly organized and detail-oriented, especially when things get busy.
• Comfortable using phones, scheduling software, scanners, and electronic systems.
• Reliable, professional, and a strong team player with a positive attitude.

What We Offer

• A full-time position in a well-established, community-focused clinic.
• Competitive pay and a comprehensive benefits package.
• A positive, supportive work environment where your contributions are truly valued.
• Opportunities to grow and make a meaningful impact in the Clinton community.

If you're ready to be part of a team that cares deeply about people-both patients and coworkers-apply today and help us make every visit feel like a welcome home.