Patient Services Team Lead - RadNet : Job Details

Lead a team of employees. Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest. With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions. Relieve staff for vacation and sick-time coverage. Greet incoming patients and visitors in a friendly and service-oriented manner. Be a liaison between the physician(s) and the patients. Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees. Answer phones, and schedule patients. Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns. Notify appropri...Patient Services, Team Lead, Patient, Operations, Patient Care, Healthcare