Patient Services Specialist - Texas Tech University Health Sciences Center : Job Details

Provides excellent customer service. Schedules patient appointments using computer systems, following clinic guidelines and processes. Patient Check In and Check Out. Ensure the accurate and complete entry of patient information. Responsible for collecting patient co-payments and balances in various forms (cash, credit card, checks/money orders). Provides expertise in insurance verification, using both online and phone systems. Verifies insurance and other programs' eligibility for services. This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related informati...Patient Services, Specialist, Patient, Customer Service, Healthcare, Education