Patient Services Representative - Wesley Group : Job Details

Patient Intake Coordinator | up $30/hr | Hybrid 3-Day Work Week

Impact lives while enjoying 4-day's off every week!

Who We Are

We're Medical House Calls, a team that brings exceptional healthcare right to our patients' homes. We're growing fast, and here's the exciting part our current rockstar coordinator is being promoted! That's right we love growing our team from within. Now we're looking to bring on two more amazing people to join our family and potentially follow in her footsteps.

Schedule: Hybrid | Fridays In Office | Saturday and Sunday Remote (Friday - Sunday, 7am - 8pm | 12-hour shifts)

This isn't your typical medical office job. You'll be the friendly voice and caring presence that makes our patients feel truly looked after. Working from our Brentwood office, you'll:

• Be the first friendly voice our patients hear, making them feel instantly at ease.
• Help coordinate our medical team's house calls across Middle Tennessee.
• Keep everything running smoothly with your amazing organizational skills.
• Use your problem-solving superpowers to handle whatever the day brings.

Note: During initial training, you'll need some schedule flexibility for weekday training sessions. Don't worry we'll work with you to make the transition smooth!

Why You'll Love It Here

• Exceptional Pay: up to $30/hour (well above Nashville's market rate)
• Work-Life Balance: 3-day work week with 4-day's off, every week

Top-Tier Benefits:

• Full medical, dental, and vision insurance
• 401(k) with company match
• Company-paid short-term disability
• Life insurance
• Parental leave
• Employer-funded HSA
• Generous PTO

Tools for Success: MacBook provided for work tasks

Meaningful Impact: Your work directly helps people get the care they need.

Supportive Team: Join a close-knit group that feels like family.

You Might Be Perfect If You:

• Love making people's day better (even when they're not feeling their best).
• Have a knack for juggling multiple tasks while keeping your cool.
• Are comfortable with technology and enjoy learning new systems.
• Have experience in customer service, healthcare, or admin roles.
• Are familiar with Middle Tennessee (especially Williamson, Rutherford, Davidson, Wilson, and Sumner Counties).

Basic Requirements

• High school diploma (medical experience is a plus but not required).
• Experience in a customer service role where you juggled multiple priorities.
• Skilled with computer tools and software (email, calendars, MS Office).
• Strong communication skills and genuine care for others.
• Strong Geography knowledge of Middle TN.
• Must be able to read and interpret maps when coordinating patient appointments for over-the-road concierge services.

Sound like you? We'd love to meet you! Apply now to join our team and make a real difference in people's lives.

Medical House Calls is an equal opportunity employer committed to creating a diverse and inclusive workplace.

Schedule: Must be flexible to train during the week.Full-Time HYBRID Role : 12 hour shiftsFriday (In Office): 7:00am - 8:00pmSaturday and Sunday (Remote) : 7:00 AM 8:00 PM

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