Patient Services Representative - University of Pittsburgh Medical Center : Job Details

Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a full-time Patient Services Representative to support various Rehabilitation Institute offices, including coverage at Nesbitt, Greenville, Hermitage, and Seneca. This employee would be scheduled to work Monday through Friday, various shifts between 7:30 am and 7:00 pm. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence. If you have strong customer services skills and...Patient Services, Representative, Patient, Customer Service, Healthcare