Patient Services Representative - Kintegra Health : Job Details

1. Must be able to interact with individuals of all cultures and levels of authority by answering phones or face-to-face greeting .. Must be able to schedule patient appointment under guidelines of administration 3. Must be able to problem solve and have critical thinking skills 4. Must be able to explain policy and procedures to patients and staff 5. Must be able to interview patient to obtain personal and financial information 6. Must be able to understand and maintain patient confidentiality 7. Utilize PMG System: - Schedule patient appointments - Update patient demographics & Insurance - Post copays - Query for patient financial records 8. Utilize EMR System: - Update patient records - Scan documents into patient charts in a timely manner - Query patient information - Extract Medical records for PHI request - Patient Message provider/staff 9. Must be able to perform accurate cash management /transaction procedures 10. Perform other duties as assigned. Kintegra Health Core Requireme...Patient Services, Representative, Patient, Healthcare