Patient Services Representative - Wee Care Pediatrics : Job Details

Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. Position: Patient Services RepresentativeLocation: LaytonType: Part-TimeSchedule: Monday - Friday 4pm- 9pmJob Description:In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.Job Qualifications:•Previous customer service experience highly recommended.•Experience working in a medical office setting desired.•Ability to communicate effectively with providers, staff, and patients/parents.•Capable of prioritizing multiple job demands and work in a fast-paced health care environment.•Demonstrate compassion and understanding for the patient and families.•Basic computer knowledge and phone etiquette required.•Must possess a GED/High School diploma.