Patient Services Representative - University of Pittsburgh Medical Center : Job Details

Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is looking to hire a full-time Patient Services Representative to support UPMC Williamsport. This role would work various shifts Monday through Friday between 7:00 am and 5:00 pm, as well as Saturdays and holidays, as needed, from 7:00 am until 11:00 am. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence If you have strong customer services skills and are looking for a position...Patient Services, Representative, Patient, Customer Service, Healthcare