PATIENT SERVICES REPRESENTATIVE - Kentucky Staffing : Job Details

Position Type: Full-Time

Location: Bowling Green, KY 42103, USA

Job Category: Administration

Job Details:

Scheduling appointments, procedures, and/or surgeries

Working with patients, team members, and ancillary services to ensure smooth flow of patient care

Multi-line telephone communications

Electronic documentation

May assist with pre-certifications and authorizations for surgery and procedures

As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings

Other duties as assigned/needed

Qualifications:

Skills Required:

Time-Management

Advanced Telephone Etiquette

Advanced Teamwork Ability

Advanced Scheduling

Advanced Reliable Transportation

Advanced Pre-certification

Intermediate Organizational

Advanced Oral Communication

Advanced Multi-Tasking

Advanced Medical Office

Intermediate Interpersonal

Advanced Electronic Medical Record

Advanced Documentation

Advanced Customer Service

Advanced Computer

Advanced Attention to Detail

Advanced Accuracy

Advanced Behaviors Required:

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations Required:

Self-Starter: Inspired to perform without outside help

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Required:

High School or Equivalent or better

Preferred Some college or better

Experience Required:

Background in scheduling

Previous experience within a medical office preferred

Licenses & Certifications Preferred:

Assessment in Order Entry

Registered Medical Asst.

Cert Clinical Med Assist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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