Patient Services Coordinator (56TJ) - Frederick Primary Care Associates : Job Details

DescriptionGeneral InformationCompany: Frederick Primary Care Associates, P.A.Job Title: Patient Services CoordinatorLocation: 56 Thomas Johnson Dr, Frederick, MD 21702Contact: [email protected] or 301-###-####Job Category: AdministrativeDate Posted: 07/29/2025Hourly Pay: $15-18 per hour depending on experienceAdditional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA's After Hours Clinic (eligible after 6 months of employment based on performance)Schedule: Full Time (Monday - Friday, 8 AM - 4 PM with a half hour lunch)DescriptionAre you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important? Consider applying to be a Patient Services Coordinator with Frederick Primary Care Associates! Patient Services Coordinator Job duties include:Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environmentAnswer phones timely and professionally in order to ensure office efficiency at every level of your officeMaintain strict confidentiality of patients' records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patientsVerify insurance coverage and patient demographics to aid our billing office and medical staffMaintain a clean and orderly waiting area to enhance the patient experience of your officeOther duties as assigned RequirementsPatient Services Coordinator Requirements include:High School Diploma or Equivalent1+ year of customer service experienceExperience in medical field preferredThis position is eligible for the following benefits: Health Insurance (Single and Family)Dental Insurance (Single and Family)Vision Insurance (Single and Family)Vacation Accrual (2 weeks)Holidays (up to 6 days per year)Sick Leave (1 week/year - first year is prorated)Employer Paid Life Insurance, Short-Term Disability and Long-Term Disability401k w/ Employer Contributions