PATIENT SERVICES ASSOCIATE - SENECA MED CTR - Independence Health System : Job Details

Ensure positive customer service atmosphere and interaction in reception area. Interact with co-workers and internal customers in a respectful and professional manner. Process telephone calls and messages promptly, accurately, courteously, and efficiently. Follow recommended department guidelines for triage and scheduling of patients. Process patient information. Interview and pre-register patients at the time of or prior to the visit date. Enter all information into the billing system per established policies and procedures. Accurately code visit based on diagnosis given. Identify coding discrepancies and seek clarification to maximize reimbursement/minimize rejections. Enter all charges/codes into billing system accurately. Support financial objectives. Make every effort to collect payment at the time of visit. Accurately complete cash sheets. Deliver cash and cash sheets daily to appropriate place. Assist in maintaining/decreasing organization/departmental costs. Facilitate patient ...Patient Services, Associate, Patient, Customer Service, Patient Access, Healthcare