Patient Service Scheduler, Rehab - Cook Children's Health Care System : Job Details

The patient service scheduler for Rehab Services is responsible for multi-site appointment scheduling, appointment rescheduling, and confirming physician orders for appointments for all Rehab locations. The Scheduler plays a critical role in maintaining open communication and rapport when scheduling for efficient department productivity. The Scheduler is responsible for communicating effectively and professionally, understanding and coordinating physician orders, collecting pertinent patient information, distributing required information and materials, and scheduling services appropriately. Organization, flexibility, and good communication skills are paramount to this position. The scheduler accepts calls and faxes from families, physician offices or clinics which need to schedule new appointments or reschedule canceled appointments. This position requires knowledge of HM - Os, PPOs, Commercial Payers, HSAs, Cobra, Medicaid, STAR plans, CSHCN, CHIP and hospital financial assistance pro...Scheduler, Rehab, Rehab, Patient, Service, Customer Service, Healthcare