Patient Service Representative - PRIDE Health : Job Details

Job Title: Senior Patient Registrar

Location: Flushing, NY 11355

Schedule: Monday to Friday, 9:00 AM – 5:00 PM (Includes a 45-minute break)

Pay Rate: $24 – $30 per hour

️ Language Requirement: Chinese-speaking required

Job Overview:

We are seeking a bilingual (Chinese-speaking) Senior Patient Registrar to support front-end administrative functions in a busy healthcare setting located in Flushing, NY. The ideal candidate will be detail-oriented, experienced in medical office operations, and proficient in EMR systems and managed care insurance processes.

Key Responsibilities:

• Perform patient registration, including verification of demographic and insurance information
• Accurately enter data into the Electronic Medical Record (EMR) system
• Verify insurance eligibility and benefits, particularly for managed care plans
• Collect co-pays and provide patients with necessary documentation
• Maintain up-to-date knowledge of insurance authorizations, referrals, and healthcare regulations
• Apply basic medical coding standards (ICD-9 and CPT-4) where applicable
• Answer incoming calls and provide professional, courteous service
• Collaborate with clinical and administrative staff to support efficient patient flow
• Ensure compliance with HIPAA and other regulatory requirements

Requirements:

• High School Diploma or GED (Required)
• Chinese-speaking ability (Required)
• Minimum 3 years of clerical experience in a medical office setting (Required)
• Experience working with EMR systems and managed care insurance plans
• Typing/Data entry speed of at least 4,500 keystrokes per hour (Required)
• Strong knowledge of health insurance benefits, authorizations, and medical coding (ICD-9, CPT-4)
• Excellent customer service, communication, telephone, and computer/keyboard skills

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.