Patient Service Representative - St. Charles Health System : Job Details

The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PS - Rs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES:Patient Scheduling. Accurately schedules appointments based on department scheduling guidelines, maximizing patient access and provider utilization. Uses electronic health system to maintain department appointment requests, waitlist and follow up reports. Pre-Arrival and Financial Clearance. Performs real time eligibility (RTE) for insurance benefits. Uses RTE information to accurately route scheduling requests or schedule appointments. Ensures authorization is linked to all appointments at the time of check in. Reconciles daily schedules with appointment reports. Responsible for ...Representative, Patient, Service, Patient Access, Customer Service, Retail, Healthcare, Support