Patient Service Representative - Valley Family Health Care : Job Details

Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSRs are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment. Requirements Qualifications:High School Diploma or equivalent is required. Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred. Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus....Patient, Representative, Customer Service, Service, Healthcare, Retail, Medical