Patient Service Representative - MultiCare Health System : Job Details

**Patient Service Representative**

**Job Details**

**Job ID:** 104219 **Location:** Gig Harbor, WA **Entity:** MultiCare Clinics **Category:** Clerical/Admin Support **Specialty:** Laboratory/Pathology **Department:** LabsNW Gig Harbor **Employment Type:** Full-Time Regular **FTE:** 1 **Primary Shift:** Day **Work Schedule:** Days The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org**Position Summary:**

The Patient Service Representative (PSR) is generally responsible for three pre-analytical functions: patient registration and order entry, phlebotomy, and specimen processing. The percentage of time spent in each of these functions will vary with location. The PSR may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location. This is a high-visibility position with primary outpatient and/or inpatient contact. Work situations require professionalism in demeanor, communication and dress, an ability to establish trust and confidence with patients and/or patient families, and a service approach to the job. Internal contacts include other laboratorians and other facility co-workers; external contacts include patients, families, office staff and physicians.

**Minimum Requirements:**

One year phlebotomy experience preferred

Previous experience dealing with the public preferred

**Education/Licenses/Certifications:**

High school graduate or equivalent preferred

Current Medical Assistant-Phlebotomist Certification or Medical Assistant-Phlebotomist eligible (must complete the training and submit application within 90 days of Hire)

Completion of phlebotomy course or training preferred

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