Patient Service Representative-Admitting - Franciscan Medical Group : Job Details

Join to apply for the Patient Service Representative-Admitting role at Virginia Mason Franciscan Health.

This position supports reimbursement for VMMC through the collection and verification of demographic and insurance information from new and established patients. Responsibilities include obtaining and documenting patient signatures, initiating and updating patient registration systems, creating medical records, providing a welcoming environment, collecting co-payments/pre-payments, and ensuring patients arrive on time for their appointments.

Qualifications

• A high school diploma and two years of experience in a healthcare setting, related education, or equivalent.
• Knowledge of medical terminology and third-party payer requirements.
• Excellent customer service and patient care skills, with strong organization, interpersonal, and computer skills.
• Problem-solving and prioritization skills to manage multiple tasks effectively.
• Proficiency in telephone management and VMMC computer systems (IBM scheduling, GroupWise, Internet Explorer); experience with banking transaction systems is preferred.

Virginia Mason Medical Center is recognized among the Best Hospitals in Washington state by U.S. News & World Report. We are committed to building the future of patient-centered care across the Pacific Northwest, offering a seamless system of quality care close to home, with access to top specialists and innovative treatments.

Our organization offers additional benefits such as competitive wages, PTO, health/dental/vision insurance, FSA, retirement plans, tuition assistance, and employee support programs.

Overview

Virginia Mason Franciscan Health combines two award-winning health systems in Washington stateCHI Franciscan and Virginia Mason. With 18,000 staff and nearly 5,000 physicians across 11 hospitals and 300 sites, we provide the highest quality care in the region.

Pay Range

$23.00 - $30.99 per hour

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care