Patient Service Rep - UT Urgent Care Halls - UNIVERSITY PHYSICIANS ASSOC : Job Details

UT Urgent Care Clinic has provided medical care for acute illnesses and minor injuries to Knoxville, TN and surrounding counties since 2007. UT Urgent Care is seeking experienced, well qualified full-time Patient Service Representatives for our Knoxville and surrounding county locations. Must be a team player and comfortable working in a fast-pace urgent care environment.A successful candidate will be expected to perform the following duties but not limited to:Greet patients and assist with patient requests upon arrival to clinicObtain and record demographic, insurance and financial informationCollect co-pay, co-insurances and past due balancesVerify insurance eligibility and ability to relay relevant information on payment policies.Answer multi-line telephone, relay patient messages to clinical team membersPosition Highlights:Flexible Schedule: 36-hour work week scheduled between 3 shifts per week, with option for overtime pay (1.5 x hour)Hours: 12-hour weekday shift, 9AM-9PM/9-hour weekend shift, 9AM-6PMShift Differential: Up to $2.00 per hourGrowth: Performance based pay increases and promotions are available for team members to achieve at their own paceProfessional Development: Opportunities for educational programs, professional development workshops and certifications offered through University of Tennessee Medical CenterSalary Description:$16.00/hr - $18.00/hrDependent on experienceBenefits:Health Insurance: Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability Insurance, Critical Illness, FSA, HSA with Employer ContributionRetirement: 401(k) with company matching and immediate vestingPTO: PTO, Sick, Bereavement LeaveSupport: Employee Assistance Program (EAP) with confidential support when you need it for counseling, legal and financial support.Employee Access Benefits:- Fitness Center AccessTeam Member Recognition: Monthly Team Member of the Month recognition with the opportunity to earn Amazon gift cards. Requirements 12-hour shifts, including ability to work weekends (no overnights)Reliable transportationAbility to work in a fast-paced, team-driven environmentOutstanding customer service skillsEducation:Requirement of GED or Higher School Diploma1+ year experience in healthcare facility (medical office, urgent care, ED) is preferred