PATIENT SERVICE ASSOCIATE - Duke University : Job Details

Work Performed. N/ A - Knowledge, S killsand Abilities. Level Characteristicsandmanagement.needed. Explain bill ingto patientsand procedures. Check-outskills. Knowledge of medical. Schedu letests and procedures. Complete and distributeancillary service requisi tions.according to PRMO credit and collection policies. Determine the am ount. Strong verbal and written communication. Basic PC and data entry. Answ ertelephone, take and deliver messages to physicians, nurses andterminol ogy and telephone etiquette. Demonstrated ability to organizerelating to verifying patient information, collecting payments andscheduling. Positi on also involves customer service, message. Coordinate and participate in avariety of duties associated with dailypolicies rules and regulationsma intaining records and forms.establish and maintain effectiveclinic prepa ration process,Disseminate messages according to practice communications tandardscompletely and timely. Prepare for clinic visits by reviewing nex tda...Patient, Associate, Healthcare, Physician, Scheduling