Patient Safety Coordinator - Texas Health and Human Services Commission : Job Details

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Patient Safety Coordinator Job Title: Program Specialist VII Agency: Health & Human Services Comm Department: Hospitals Section Posting Number: 8982 Closing Date: 11/07/2025 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Group: TEXAS-B-25 Salary Range: $5,797.66 - $9,508.25 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 909 W 45TH ST BLDG 552 Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below. The Patient Safety Coordinator (PSC) is responsible for the highly advanced (senior level) work of planning, developing, coordinating, and implementing the Texas State Hospitals (SH) critical Patient Safety Oversight program. The PSC reports directly to the Texas State Hospitals Director of Quality and Incident Management. The PSC, with guidance from the QIM Director and the Patient Safety Evaluation System Subcommittee, oversees programs and processes that assess and ensure patient safety for the SHs. The PSC facilitates contracted patient safety trainings between the SHs and the Patient Safety Organization. The PSC conducts trainings on quality improvement methodology with hospitals as needed. The PSC works in collaboration with the Incident Management Coordinator (IMC). The PSC and IMC will reconcile the reporting of incidents in the Texas Safety Net System and email notifications. The PSC works closely with data analytics to provide quality patient safety and incident reports. The PSC and IMC will cross train to provide coverage for each other. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Performs other duties as assigned. Other duties as assigned include actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Essential Job Functions (EJFs): Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Serves as vice-chair of the Patient Safety Evaluation System Subcommittee (PSESS) and Patient Safety Workgroup for Performance Improvement (PSWPI Oversees and updates Patient Safety SharePoint sites with current reports and relevant training materials for state hospitals. Acts as liaison to Texas A & M, Rural and Community Health Institute (RCHI) Patient Safety Organization (PSO #79) for SHS PSO ongoing membership and oversees activities to include contract management, data submission, and report generation. Oversees, updates and maintains the PSES and Incident Reporting policies and procedures in conformity with federal law and PSO requirements Arranges training for and provides consultation to the PSESS and state hospitals on patient safety and federal and state laws related to formal Patient Safety Evaluation Systems and membership in Patient Safety Organizations. Generates reports for Governing Body using patient safety databases (e.g., sentinel events, patient deaths). Provides coverage for the Incident Management Coordinator by reviewing, triaging, escalating pertinent events to Central Office Leadership and responding to leadership queries in a timely manner. In collaboration with the Incident Management Coordinator, assists with management of Abuse, Neglect and Exploitation allegation databases. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge, Skills and Abilities (KSAs): Knowledge of federal and state laws and regulations related to hospital patient safety, including the Joint Commission standards and CMS conditions of participation. Knowledge of laws and rules applicable to confidentiality and management of protected health information. Ability to effectively report, investigate, and evaluate patient safety incidents, medical errors, and potential risk using multiple sources of information. Advanced knowledge of medical/clinical/behavioral health processes in an inpatient setting. Skills in interpersonal relationships and promoting a culture of safety. Skills in communicating effectively both orally and in writing. Ability to exercise judgement and work independently with minimum supervision. Ability to lead and work cooperatively in a team environment. Knowledge of SharePoint preferred. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: At least five (5) years of experience relating to patient safety, quality, or risk management. Graduation from a four-year college or university with major coursework in a field relevant to the assignment is generally preferred. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age. Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-###-####. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.