Patient Registration Representative - UnitedHealth Group : Job Details

$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.

This position is full-time 40 hour per week, 1st shift. Our office is located at 440 Hopkinsville St., Greenville KY 42345. We offer 4 weeks of on-the-job training.

• Responsible for the registration of all patients' accessing services with emphasis on patient access/satisfaction, insurance/demographic verification and accuracy, scheduling, and point of service collection, while maintaining confidentiality, professionalism and ethics
• Greet patients
• Coordinate patient flow to reduce wait times
• Assist patients with intake processes
• Collect co-payments, co-insurance and deductibles
• Process walk-in patients and visitors
• Confirms eligibility and verifies insurance benefits
• Ensures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately
• May schedule appointment times using computerized scheduling programs
• Explains financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for payment
• Counsels' patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate
• Accepts payments and co-pays
• Communicates effectively with insurance companies, external agencies, patients, physicians, and team members

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma / GED (or higher)
• Ability to work per diem (generally around 20 hours a week) with the ability to cover 3rd shift hours (overnight shift) at minimum
• Must be 18 years of age OR older

• 1+ years of related work experience, including data entry
• 1+ years of experience in Customer Service
• Ability to cover 1st shift hours
• Ability to cover 2nd shift hours
• Working knowledge of medical office procedures and medical terminology

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ( Internal Candidates ) are not eligible to receive a sign-on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.