Patient Registration Representative - Dignity Health : Job Details

Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered primary duties include:a) Appropriate patient identificationa) Appropriate patient identificationb) Collecting accurate and thorough patient demographic datac) Obtaining insurance information and verifying eligibility and benefitsd) Determining and collecting patient financial liabilitye) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance. The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Re...Registration, Patient, Representative, Healthcare, Financial