Patient Registration Representative - Optech : Job Details

We are seeking for Patient Registration Rep., for our Direct Client.

Location - Detroit, MI

Duration - 13 week Contract

3 positions open

• 2 @ mid-shift
• 1 @ afternoon shift.

Job Summary:

• Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections
• Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers
• Advocates on the caller/customer behalf to ensure their needs are me

OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.

· Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management

Skills:

Required Skills & Experience:

• One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting
• Strong computer skills and working knowledge of Microsoft Office products
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff
• Must be willing to be on your feet for long periods and able to instruct others

· Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.