Patient Registration Clerk - King's Daughters Medical Center : Job Details

Assists the department with clerical/administrative duties in an effort to maintain smooth operations of department, enhanced customer experience and improved quality. DUTIES AND ESSENTIAL FUNCTIONS Overall performance rating of below indicated essential job duties: Courteously greets customers and answers phone calls and routes calls or takes accurate messages as appropriate and follows-up as necessary. Ensures accurate revenue cycle information by registering patients in EPIC, scheduling appropriately based on orders, performing insurance verification and pre-certification if necessary. Assists customers with questions or concerns and provides appropriate answers or directs to appropriate individual. Ensures that all general office duties such as, but not limited to mailing, word processing, filing/scanning, paperwork processing, maintaining/ordering supplies are done in a professional and efficient manner. Maintains organized work area for optimal efficiency. Performs general record...Registration Clerk, Patient, Customer Experience, Registration, Clerk, Processing, Retail, Healthcare