Patient Registrar 1 - Mercy Health : Job Details

Will engage in positive interactions; demonstrate friendliness by smiling and making eye contact when greeting all patients, visitors and customers. Provide helpful assistance in anticipating and responding to the needs of our patients, visitors and customers and staying calm under pressure to deal effectively with difficult people. - Participate in team building activities, continuous quality improvement activities and educational experiences in support of departmental or Mercyhealth initiatives. - Provides shadowing and training to new partners as identified by leadership. - Ability to use good judgment in highly emotional and demanding situations. - Responsible for arriving patient to the ER and Urgent Care. - Responsible for signing in or checking in hospital outpatient visits. - Identifies patients in need of immediate care by visual assessment at time of registration, prioritizes patient registration by severity of complaint, and monitors waiting area for changing patient conditi...Patient, Registrar, Registration, Skills, Healthcare, Information, Insurance