Patient Management Coordinator - Nova Southeastern University : Job Details

Join Our Team at NSU Health: Patient Management Coordinator Opportunity!

Nova Southeastern University (NSU), a beacon of academic excellence and innovation since 1964, is excited to offer a unique opportunity for Patient Management Coordinators to join our dedicated team at NSU Health. At NSU, we're not just committed to academic and professional excellence – we're committed to you.

Why Join Us?

• Competitive compensation and benefits package.
• An opportunity to contribute to the education of students and residents in a healthcare setting.
• Work in a supportive and dynamic healthcare environment.

Are you an organized and detail-oriented individual with a passion for healthcare administration? Join our team at NSU Health in beautiful South Florida as a Patient Management Coordinator and play a pivotal role in the success of our clinics. As a Patient Management Coordinator, you will be responsible for overseeing day-to-day dental clinic operations to ensure their smooth functioning. Your key responsibilities will include:

1. Clinic Operations: Supervise and manage day-to-day clinic operations to ensure seamless and efficient patient care.

2. Student/Resident Support: Manage student and resident patient flow to meet curriculum needs, ensuring a valuable learning experience.

3. Appointment Scheduling: Schedule patient appointments to maintain smooth patient flow and support business operations.

4. Data Management: Enter, review, and monitor data and accounts in clinical information systems and NSU-specific systems for accurate processing and record-keeping.

5. Patient Follow-Up: Monitor the patient queue to ensure timely follow-up care for students and residents.

6. Problem Solving: Respond to internal and external inquiries, resolving complex issues with a deep understanding of policies and procedures.

7. Flexible Schedule: May be required to work various shifts, including evenings.

8. Multi-Clinic Coverage: Provide coverage for clinics at Davie and/or NMB locations as needed.

Additional Functions:

• Verify patient insurance eligibility and process referral authorizations to ensure the accuracy and timeliness of requests.
• Enter and review patient billing for 3rd party insurance or self-pay, ensuring accurate processing and record-keeping.
• Discuss financial payments and payment options with patients to ensure excellent customer service and optimal revenue collection.

Qualifications:

High School Diploma and a minimum of two (2) years of related experience OR Associate's Degree and one (1) year of related experience.

Preferred Qualifications:

• Associate's Degree.
• One (1) year of experience as a Patient Access Representative.
• Two (2) years working in a dental environment.
• Experience with an Electronic Medical Record system.
• Multi-lingual.

If you're ready to take on this vital role and be part of our dedicated team, we encourage you to apply for the Patient Management Coordinator position. Help us provide top-notch patient care and support our educational mission in South Florida.