Patient Experience Systems Engineer - Eli Lilly and Company : Job Details

Design, build, and maintain a high-quality Customer Relationship Management (CRM) ecosystem with solutions that are scalable, AI-enhanced, and aligned to evolving business and patient needs. With a strong grasp of both technical systems and patient support workflows, youll collaborate across teams to translate complex requirements into scalable, user-centric solutionsensuring data integrity and seamless integration across platforms. Leverage your development expertise and problem-solving skills to troubleshoot issues, resolve incidents, and implement change requests to ensure system stability and performance. Document solution architecture, code, configurations, and integration points to support maintainability and knowledge sharing. With a high level of curiosity, you will stay current on platform innovations, industry trends, and emerging technologies to continuously improve system capabilities. What You Should Bring:Experience developing or supporting Saas applications within...Systems Engineer, Patient, Customer Engagement, Systems, Technical Support, Engineer