Patient Coordinator (Medical Receptionist - Full Time) - Norwich - My Derm Recruiter : Job Details

Full Time Patient Coordinator at our Norwich Office. Previous healthcare experience is required along with teamwork experience and being detail oriented with a flexible schedule.

Schedule: Full time, 30+ hours per week. Monday through Friday, covering office hours. Open flexibility to help cover in a team environment is also needed.

Patient Coordinator/Medical Receptionist:

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider's next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Qualifications:

• Experience in the healthcare field is required.
• Experience as a medical receptionist preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology/medical environment.
• Open availability to work during weekdays and weekends.