Patient Care Representative - Sun River Health : Job Details

Job Description

Join Sun River Health, a leading provider of comprehensive primary, preventative, and behavioral health services dedicated to serving all individuals, particularly the underserved and vulnerable communities. We are a Federally Qualified, Non-Profit Health Center operating in multiple counties including Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester. We are currently looking for a full-time Patient Care Representative to enhance our supportive team.

The Patient Care Representative is a crucial member of our medical care team, providing patient-centered care and ensuring patients can access services in a friendly and efficient manner. You will use your excellent interpersonal skills to communicate effectively with a diverse population while managing various aspects of patient registration and appointment processes.

Key Responsibilities:

• Support daily reception activities to ensure a smooth patient services process.
• Communicate effectively with both team members and patients regarding service details.
• Provide professional and responsive interaction with patients through various communication methods, including phone, in-person, and mail.
• Handle appointment scheduling, fee collection, and explain service charges clearly to patients.
• Distribute important materials to patients such as patient satisfaction cards and rights information.
• Verify patient insurance and apply sliding scale fees as applicable.

Minimum Qualifications:

• High School diploma/GED required.
• 2-4 years of relevant work experience preferred.
• Bilingual candidates are preferred (both oral and written).

Pay: $20.00 - $21.88 per hour

Our Mission: At Sun River Health, our mission is to broaden access to comprehensive primary and preventive healthcare while enhancing the health status of our communities, particularly those who are underserved and vulnerable.

Equal Employment Opportunity: Sun River Health is committed to providing equal employment opportunities to all qualified individuals without discrimination based on race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental disabilities.

Americans with Disabilities Act: We are dedicated to ensuring that all applicants and employees with disabilities can perform essential job functions with or without reasonable accommodations, which will be determined on a case-by-case basis according to applicable law.

We invite you to apply today and contribute to a meaningful mission of health equity in our community!