Patient Care Manager Senior - Gentiva : Job Details

Are you ready to lead and elevate the standard of hospice care?

Do you thrive in a leadership role that blends clinical excellence with strategic oversight? If so, you could be the next Hospice Patient Care Manager Senior on our team.

At Gentiva Hospice, we're dedicated to providing compassionate care that helps patients live with dignity and comfort. As a Senior Patient Care Manager, you'll help guide branch-level clinical operations, oversee direct patient care activities, and provide leadership that ensures high-quality, compliant, and compassionate hospice services.

As a Hospice Patient Care Manager Senior, You Will:

Report directly to the Executive Director or Administrator

Lead and support a high-performing hospice program, ensuring excellent care delivery and regulatory compliance

Supervise, teach, evaluate, and develop nursing and clinical associates to promote clinical excellence and professional growth

Direct the scheduling and assignment of admit and evaluation visits and ensure clinical staff complete visits in a timely manner

Manage and oversee both clinical and administrative workflows such as documentation of referrals, DME pickups, Medicare eligibility, insurance verifications, and patient benefit tracking

Coordinate and lead Interdisciplinary Group (IDG) meetings, including patient reviews, care plan updates, and chart reviews

Ensure appropriate documentation and communication across clinical and operational teams

Monitor and reinforce adherence to company policies, procedures, and regulatory standards

Act as a key liaison between clinical teams, leadership, physicians, and other providers to ensure seamless, quality care

Qualifications What You'll Bring:

Current RN license in the state of employment

Graduate of an accredited nursing program

Minimum of 3 years of direct patient care experience, with at least 2 years in hospice or home-based care

Proven ability to manage teams, clinical operations, and patient care coordination

Strong understanding of hospice principles, industry regulations (Medicare, Medicaid, JCAHO, ACHC), and best practices

Familiarity with managed care principles and human resource guidelines

Ability to lead with empathy and confidence while promoting quality, compliance, and operational excellence

Preferred Qualifications (Not Required):

Bachelor of Science in Nursing (BSN)

Prior experience in a clinical supervisory or program management role

CHPN certification (Certified Hospice and Palliative Nurse)

Proficiency in EMR systems and healthcare technology platforms

Why Join Us?

We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we believe that what we do mattersand how we do it makes all the difference.

Benefits for All Hospice Associates (Full-Time & Per Diem):

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and bring your leadership skills to a team that's dedicated to delivering exceptional end-of-life care with heart.

Legalese:

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Keywords: hospice RN manager, patient care manager senior, hospice leadership jobs, RN leadership, home-based care oversight, hospice case management, Gentiva careers

Location: Gentiva Hospice

Our Company:

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon

Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care

Home health care: Heartland Home Health

Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized and kindness is celebrated.