Patient Care Coordinator - Fast Pace Health : Job Details

Overview At Fast Pace Health, our Patient Care Coordinator plays a crucial role in providing administrative support essential for delivering effective patient care. Under the direct supervision of a Nurse Practitioner or Physician Assistant, the Patient Care Coordinator ensures an exceptional patient experience through outstanding customer service in a compassionate and welcoming atmosphere.

Why Choose Fast Pace Health? Fast Pace Health is a rapidly growing organization dedicated to your professional development! You will receive the mentoring and support necessary to excel in your role. We foster growth in clinical competencies and offer numerous pathways for a rewarding career. Our dynamic team collaborates to exceed business goals while providing patients with superior care in a positive environment.

Benefits include: - Competitive compensation - Holiday pay - Paid time off - Medical, dental, and vision coverage - Work-life balance opportunities

As a member of Fast Pace Health, you will also engage in community events and outreach programs, including seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We believe in family values and celebrate together with potlucks and holiday festivities.

Key Responsibilities

• Provide exceptional customer service by greeting, registering, and discharging patients effectively.
• Assist with back-office duties as necessary, ensuring cross-training within scope of practice.
• Accurately collect and input patient demographics and financial information during registration.
• Verify and update insurance information to ensure accuracy at the time of registration.
• Maintain knowledge of medical insurance plans, co-pays, deductibles, and coverage limits.
• Collect all insurance and co-pay amounts at the point of service.
• Respond to phone inquiries with a patient-centered approach to enhance patient experiences.
• Facilitate patient flow by communicating appropriately with providers and patients about arrivals and delays.
• Manage medical records requests to ensure continuity of patient care.
• Support new employee training and onboarding activities.

Qualifications: - High School Diploma or equivalent - Current CPR certification - One year of customer service experience, preferably in a medical setting - Proficiency in using basic PC software, including Microsoft Office

Join Us Fast Pace Health is an equal opportunity employer, dedicated to creating an inclusive environment for all employees. We welcome applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, and other legally protected characteristics.

Located at our Fast Pace Health centers.