Patient Care Coordinator (Administrative Assistant) - Beltone : Job Details

Patient Care Coordinator - Lexington, KY (and South Elkhorn, KY)Hourly Rate is $16.00/hr.We offer a comprehensive benefits package, which includes:•Paid Time Off (PTO)•Medical, Dental, and Vision Insurance•Long-Term Disability Insurance•Life Insurance•Employee Assistance Program (EAP) - Providing support for personal and work-related challenges•Employee Engagement through Nectar - Recognition and rewards program•401(k) (Non-Matching) Retirement PlanAt Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.Responsibilities* Administrative Support: Perform a range of office tasks efficiently* Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.* Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.* Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.* Communication: Handle incoming calls and follow up with patients professionally.* Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.*Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.*Office Environment: Maintain a clean, welcoming workspace.QualificationsHigh School diploma or equivalentPreferred: 2 years' experience in office administration, sales, or customer serviceProficiency in MS OfficeFlexible to work varying hoursCompetenciesCustomer service orientationTeam PlayerSelf-motivated, organized and decisiveJoin Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.