Patient Care Associate - South 3 - Beth Israel Lahey Health : Job Details

(including but not limited to):Acts as a resource to patients, families, and visitors upon entering the unit. Exhibits professional behavior while providing superior customer service to all who require information or assistance. Assists in coordinating patient communication by answering call lights (as defined by the unit) and relaying timely and accurate information to nursing staff. Exhibits strong communication skills with professional telephone manners. Takes accurate messages and delivers the message in a timely fashion. Functions as a liaison between the patient care unit and all support services throughout the hospital. Maintains the flow of medical record information, ensuring all pertinent information is filed correctly and promptly. Maintains established stock levels of clerical supplies. Participates in the orientation of new staff. Responds to staffing needs of the healthcare team by cross-training and floating to other units as needed. Print proxy list daily and update pro...Patient Care, Associate, Patient, Healthcare, Staff, Support