Patient Advocate - J. Knipper And Company : Job Details

Review and process patients' enrollment forms to the Patient Assistance Program (PAP) - Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. - Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process - Schedule treatments to be sent to the patient or patient's healthcare provider - Support inbound and outbound phone lines for the PAP program - Communicate daily with patient/authorized representative on eligibility based on PAP criteria and healthcare providers to manage expectations. - Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. - Prioritize workload to ensure patients' enrollments are processed within specified timeframe - Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician's office staff. - Respond to program in...Advocate, Patient, Healthcare, Patient Services, Program, Representative