Patient Advocate - Day Shift - Includes Weekend Hours - Stony Brook University : Job Details

At Stony Brook Medicine, under direction of the Director of Patient Advocacy, the Patient Advocate will work in the Patient Advocacy department and will interact with patients, families, visitors, and administrative and professional staff as well as community member and university staff. Duties of a Patient Advocate include the following but are not limited to: Facilitate resolution to expressed concerns, answer questions, and honor requests or recommendations. Respond to suggestions and compliments submitted by patients and provide positive reinforcement to involved staff. Serve as liaison between patients, families, hospital and medical staff. Advocate for Patient's Rights Promote patient satisfaction. Serve as a resource by providing information for the patient regarding organizational services and resources. Offer assistance by fostering a collaborative relationship with the healthcare team, the patient and the family. Utilize a variety of interpersonal, communication, problem solv...Patient, Advocate, Shift, Healthcare, Weekend