Patient Admissions Specialist - Pennsylvania Staffing : Job Details

Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Maintains accurate databases and records and ensures all forms and paperwork are completed and correct. Performs more advanced financial functions.

Essential Functions:

• The Patient Admissions Specialist provides excellent customer service to patients of the Dental School.
• The Patient Admissions Specialist will greet and assist patients with getting to scheduled appointments; completes patient registration which includes verifying patient dental insurance and entering this information into the patient chart; and is responsible for answering a high volume of patient phone calls, returning messages and scheduling patient appointments.
• The Patient Admissions Specialist also sends and receives patient x-rays and health record information and processes patient payments.

Physical Effort:

This position is primarily sedentary; it requires the ability to move around the registration area to assist patients and students; use of keyboard; sitting and standing for extended periods; ability to communicate with others on the phone and in person.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Assignment Category: Full-time Regular

Job Classification: Staff.Patient Services Coordinator

Job Family: Health Professionals

Job Sub Family: Clinic Operations

Campus: Pittsburgh

Minimum Education Level Required: High School Diploma/GED

Minimum Years of Experience Required: 1

Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m.

Work Arrangement: Monday-Friday, 8:00 a.m.-4:30 p.m.

Hiring Range: TBD Based Upon Qualifications

Relocation Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume

Optional Documents: Cover Letter