Patient Access Specialist - Novant Health : Job Details

Welcome and assist patients at key hospital entry points including the Emergency Department Perform pre-registration, registration, insurance verification, and accurate data entry Collect and process patient demographic and financial information Identify payment sources, collect co-pays or balances, and communicate effectively with insurers Support clinical teams by ensuring smooth transitions and accurate records Maintain compliance with state/federal regulations and Joint Commission standards Respond to patient needs in a fast-paced environment, including bedside registration or physical assistance when necessary Cross-train across multiple administrative areas to ensure flexibility and team coverage Qualifications Education: High School Diploma or GED, required. Experience: Minimum one year experience in patient access, registration, billing, cash collection, insurance and/or pre-certification in a medical environment; preferred. One year Customer Service experience in any field, pr...Patient Access, Specialist, Patient, Registration, Skills, Healthcare, Insurance