Patient Access Specialist - Texas Childrens Hospital : Job Details

Job Description We are searching for a Patient Access Specialist - someone who works well in a fast-paced setting. In this position, you will ensure timely and accurate patient registration by serving as the liaison between patient/family, payers, providers, Healthcare Information Management (Medical Records), Patient Financial Services (PFS or Business Services) and other health care team members. While utilizing a unique medical record number, the Patient Access Specialist will facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, ensuring financial authorizations, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Think you've got what it takes? Job Duties & Responsibilities • Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle. • Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion. . • Ensures financial authorization for service is obtained and to provide the authorizing entity with clinical information including diagnosis and treatment plan. R • Facilitates provider communication with payer representative and/or payer Medical Director. • Provides complete and accurate documentation on each visit to ensure compliance with hospital and government regulations. Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and Champus forms, and other required paperwork, as measured by account audits, medical record review, and feedback from downstream departments. • Provides continuous support of process improvements through compilation of data, excellent customer service, monitoring and evaluation of departmental roles, and proposals for process improvement initiatives. Skills & Requirements • Required High School Diploma or GED • 2 years Patient access registration or patient accounting experience About Us Texas Children's presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children's first health care location in Austin, Texas Children's Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children's Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children's Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families. To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.